Last week, as part of the Alumni Speaker Series (haha, I know…right?), I returned to the University of Waterloo to speak to a group of (mostly) engineering students about my experience at UW and my career since then. It was…
Last week, as part of the Alumni Speaker Series (haha, I know…right?), I returned to the University of Waterloo to speak to a group of (mostly) engineering students about my experience at UW and my career since then. It was…
Dr. Frank Luntz¹ is a political strategist and pollster who describes his specialty as “testing language and finding words that will help his clients sell their product or turn public opinion on an issue or a candidate.” He begins his…
For years now, Toronto FC of Major League Soccer has been a laughingstock, plagued by enormous roster turnover and a management carousel. Fans had given up hope. But things are starting to change. We are daring to hope again, and…
“The fact is that, despite its mathematical base, statistics is as much an art as it is a science. A great many manipulations and even distortions are possible within the bounds of propriety. Often the statistician must choose among methods,…
“People can come up with statistics to prove anything…Forfty percent of people know that.” – Homer Simpson, on Smartline We are surrounded by statistics. Read a few news stories or watch a couple of ads, and there’s a 38% chance…
“A good map tells a multitude of little white lies; it suppresses truth to help the user see what needs to be seen. But the value of a map depends on how well its generalized geometry and generalized content reflect a…
“The first step in any positioning program is to look inside the mind of the prospect…Most positioning programs are nothing more or less than a search for the obvious. Yet the obvious is easy to miss if you zero in…
“All successful leadership stories involve three parts. First, the leader has to explain ‘Who am I?’, as a person. Then he or she outlines ‘Who are we?’ as a group to followers or potential followers. Finally the leader tells us…
“Leadership means change. If everything is fine just the way it is, you don’t need change and you don’t need leaders to help you do it. But…many individual leaders find it hard to change themselves, or even to recognize that…
“When it comes to describing their dark sides, 58 out of 60 leaders felt bound by the same rule – any weakness is perfectly admissible, so long as it is really a strength.” – Lucy Kellaway There is no shortage…